Our Services and Products

Panasonic Analogue Systems

Panasonic KXTA824
Designed to take the place of the Panasonic KX-TA624.  Combines all of the features of the KX-TA624 with added trunk expansion to 8 lines in, supports 24 telephones (proprietary or analogue).
The Panasonic KX-TA824 Business Phone System is designed to streamline office or home communications by organizing your phone lines into a cohesive phone system and making a host of advanced features available to each extension.
The Panasonic KX-TA824 Business Phone System provides out of the box interface for 3 lines in X 8 telephones with either KX-T7700 series or KX-T7000 series proprietary phones or analogue single line telephones, fax machines and cordless phones with expansion to 8 lines in X 24 telephones with either KX-T7700 or KX-T7000 proprietary phones or analog single line telephones, fax machines and cordless phones

Panasonic Digital Systems

The Panasonic KXTDA range of Hybrid IP PBX Telephone Systems caters for the majority of business users requiring a combination of traditional telephony combined with the latest IP telephone system functions to enable wide area integration of branch offices and home workers.
The KX-TDA phone system range utilises ISDN telephone lines as standard with options for analogue / PSTN trunk lines and IP trunk lines. DECT phones can easily be integrated into the KXTDA phone system solution as can Voicemail and advanced call centre applications.

Panasonic KX-TVA50 & KX-TVA200 Voice Mail

The Panasonic KX-TVP Voice Processing Voice Mail system is the new line of voice mail for Panasonic Phone Systems with capabilities such as: major expansion capabilities for both small size businesses and large size business, Windows based PC administration, remote programming and diagnostics, conversation recording, call screening, automated attendant greetings and automated attendant instructional and announcement messages, voice mail can be attached to email messages, and a whole lot more.

• Field sales representatives can call in their sales reports at any time of the day
• Customer lines can publicise sales, special promotions and general information
• Orders can be placed 24 hours a day Product or service information is available 24 hours a day
• Database information can be easily gathered
• Calls may be screened prior to connection to an extension without overloading a busy operator
• Conversations can be recorded and transcribed later. (KX-TDA / KX-TD / KX-TA only)

Panasonic KX-TDA 15 / 30
Designed specifically for the needs of home offices, small businesses, branch or regional offices that want a modern communication solution that improves efficiency and combines multiple applications.
The KX-TDA15 offers a maximum of 8 lines/20 extensions while the KX-TDA30 offers a maximum of 12 lines/52 extensions.
Both the KX-TDA15 and 30 systems can be installed within a 19” rack. Boasting the same impressive features as the KX-TDA100/200, the KX-TDA15 and 30 systems can adapt to meet your needs now and in the future, making it easy to upgrade or expand, providing a more cost-effective solution to suit your company’s specific needs.
Panasonic offer a comprehensive line-up of five stylish key phones, cleverly designed with four tilt positions and available in black or white to suit every user’s taste and budget. The KXT7636 offers many features such as, 6 Line, 24 Character Backlit Caller-ID Display, 20-Character Extension ID, Large messaging/Ringing Lamp (Red/Green), a new navigation key, and 24 flexible dual colour keys. Also with a built-in headset jack, customers can easily use headsets or handsets, enabling them to always keep both hands on the keyboard.

Panasonic KX-TDA100 / 200
Designed specifically for the needs of small to medium businesses, branch or regional offices that want a modern communication solution that improves efficiency and combines multiple applications.
The KX-TDA100 offers a maximum of 60 lines/64 extensions while the KX-TDA200 offers a maximum of 120 lines/128 extensions.
Both the KX-TDA100 and 200 systems can be installed within a 19” rack and can adapt to meet your needs now and in the future, making it easy to upgrade or expand, providing a more cost-effective solution to suit your company’s specific needs.

Panasonic Phone System DECT Handsets
Integrating DECT cordless telephones with KX-TDA means the benefits of the system are not left behind when you leave your desk. Digital Enhanced Cordless Telephony allows voice and data transmission via radio waves, within range of strategically placed base stations. A low cost and highly flexible solution, DECT keeps people in contact whether they are on the factory floor, in the warehouse, on the forecourt, in the showroom – in fact anywhere on site when they are not at their desk

• Deal with urgent calls as and when they are received – and
  save money by not having to return missed calls
• Compatible with ISDN (where connected) – allowing DDI calls
  to go directly to their chosen extension
• Multiple DECT handsets can be connected to one system
• Secure, high quality speech reproduction and excellent reliability
• Access to 1000* system and 200 personal speed dial numbers
• Back lit display (3 colours)
• Outstanding Standby and Talk Time
• CLI - See who’s calling before you take the call
• Headset compatibility - Enjoy handsfree operation
• Vibrator ring (KXCA 255) - Essential in noisy industrial environments
• Silent alert to be discreet

Toshiba Systems

Strata CIX40

Every pound counts when you’re a growing business. And the Strata CIX40 makes sure that every pound you invest on your Communications system remains well spent.
It all starts with Toshiba’s unique, wall-mountable, modular design.
What begins with eight digital telephone ports, one analogue telephone port, and three CO lines with Caller ID can easily double in capacity to Ltdlude 16 digital telephone ports, six CO lines, and two analogue station ports.
So you can add employee stations, telephone numbers, fax lines, and voicemail with near plug-and-play ease.
The Strata CIX40 even protects your investment should your needs eventually require a larger Toshiba telephone system.
Simply upgrade and take your telephones with you. Virtually all telephones integrate easily with your new equipment.

Strata CIX100 Office Communications System - Overview
Big capabilities for growing small businesses.
It’s time to break down the barriers to greater productivity, take a giant leap toward improved communications, and embrace one of today’s most intelligent, versatile, and cost-effective Communications solutions. The Strata CIX100 is the business telephone system that lets you work exactly as you need to today, while giving you the ability to cost-effectively add capabilities as you grow.
 
The Strata CIX100 lets you combine CO lines, telephones, and peripherals in any configuration — and the ability to build out your system as you grow.

• Expand up to 112 ports — and even more by networking multiple systems.
• Share vital information and functionality between your main office, branch offices, and remote locations.
• Take advantage of remote user telephone connectivity that lets you use your newfound communication features anywhere you work with exceptional cost-efficiency.
• Take telephone functionality wherever you leave your desk with a full line of integrated cordless and wireless telephones.
• Promote effective communication with easy to use but sophisticated Stratagy voice processing capabilities that Ltdlude Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS) and Interactive Voice Response (IVR) capabilities.
• Answer Ltdoming customer calls with utmost efficiency with ACD/MIS call center features.
• What a concept. What a solution!

Configure flexibly and manage growth.
Strata CIX100 provides the configuration flexibility you want to build the communications system you need now, and expand as your needs grow.

• Supports a complete line of Toshiba digital and IP telephones, analogue telephones, as well as analogue and digital Public Switched Telephone Network (PSTN) interfaces, and Strata-Net multi-system networking interfaces.
• You can configure your communication system to Ltdlude any combination of these devices and know that they’ll work together seamlessly.
• Start small and grow, as you need, with the modular architecture of the Strata CIX that enables you to add capacity and new capabilities.
• Whether you’re ready for IP telephony today or sometime down the road, your options allow you to decide when and where it makes sense for you to deploy IP telephony or legacy equipment migrated from other systems.

CTI

Computer Telephony Integration - A wide range of products and services to integrate your existing computer infrastructure.

VOIP (Voice Over IP)

The future of telephony, VOIP technology
using existing data networks and the
Internet for low cost calls.

Call Recording
"Can you afford not to record??"

Why is it advisable to record phone calls?

• Resolution of disputes or potential ones
• Monitoring staff performance
• Monitoring customer care
• Compliance with regulatory Bodies
• Verification of verbal order/instructions
• If you offer any service over the phone – advice, customers support, quotations?
• When supporting the customer and admitting liability it invariably costs you money unless you have a recording to prove it.

Is it Legal?

All Spartan Communications voice-recording solutions comply with both UK and European law.
Recordings are kept as secure files that cannot be doctored in any way and can be, if required, used in a court of law.

Spartan Communications can supply all Oak Products:

Telephone Call Recording
Spartan Communications can supply Telephone Call Recorders to suit all applications.
There are two ways to connect call recorders to a telephone system

1. Connection to the telephone system and monitor extensions.
2. Connection directly to your lines (ISDN2 or ISDN30)

Line Connection is the best solution because:

• Every call can be monitored
• Not affected by moves and changes internally
• Calls on hold are still recorded!!!!!

If a lot of calls, or all calls on a telephone system need recording then it would probably be advisable to connect a telephone call recording unit to the telephone line of the phone system.
We can provide Call Recorders that connect to analogue telephone line ports, ISDN2 and ISDN30 Line Ports and also provide solutions to record calls over VOIP.

Call Management Solutions
Call management is the most cost affective business system that any business can buy today.

Aioffice produces a wide range of reports and graphs summarising and detailing all calls that take place within an organisation.

Aioffice reports show for example:

• Which extension costs the most?
• Who talks the most?
• Which number is rung most often or is costing the most?
• Who people are ringing
• Any International or premium calls?
• How quickly the phone is being answered?
• How many calls are missed/lost?
• How busy is everybody?

We can supply solutions for both single and multiple sites.

Conferencing

Bespoke conferencing solutions.

Carrier Services

Reduced call cost routing plans.

Business Telephone Call Rates
We can discuss the best call rates for your company profile. We can examine ways to reduce your line rental costs and even discuss ways of reducing your mobile phone and ADSL bill and provide a simple, single bill for your entire business phone needs.

Business Telephone Lines
We can supply PSTN, ISDN2, ISDN30 and SIP Trunks for use with the range of Panasonic Phone Systems. Line rental charges and installation charges are dependent upon the contract terms - please contact us for details.

Structured Cabling

CAT5/6, Fibre data and voice solutions.
Spartan carry out all aspects of Cat5e and Cat6 structured cabling please call for a quotation.

Maintenance

Spartan can offer bespoke maintenance contracts/plans to suit your specific business needs. If you require peace of mind of having an engineer on call without huge associated costs then we could have a solution for you...

Call us now on 0845 658 8966